FAQ

FAQ

Our products are checked daily, and only the freshest items are placed on our shelves. Products requiring a cold chain are stored under optimal conditions.

Delivery times may vary depending on your location. Orders within the city are usually delivered within 1-2 business days.

If you encounter an issue with your purchase, you can request a return or exchange within 7 days. For food products, returns are accepted only if the product is unopened and unused.

Customer satisfaction is our priority. We listen to your feedback and continuously work to improve our services.